📜 Terms and Conditions – Kitchinova.com

Effective Date: 08/05/2025
Last Updated: 08/05/2025

Welcome to Kitchinova.com, an online platform offering a wide range of kitchenware and home essentials. By browsing, accessing, or making a purchase from this website, you agree to follow the terms and conditions mentioned below.

1. Terms and Conditions for Customers

1.1 Website Access

• Kitchinova.com is open for public browsing and shopping without age restriction.

• We encourage that purchases be made under the guidance of a parent or guardian in case the user is a minor.

1.2 Orders & Payments

• Product prices and availability are subject to change without prior notice.

• Orders are confirmed only after successful payment via secure payment gateways.

1.3 Shipping & Delivery

• Orders are processed within 1–3 business days.

• Delivery timelines vary by location and are estimated at checkout.

• We are not liable for delays due to courier disruptions, weather, or natural events.

1.4 Returns & Refunds

• Returns are accepted within 7 days for unused, undamaged items in original packaging.

• Refunds are processed within 7–10 business days after inspection and approval.

1.5 Product Materials & Warranty

• Products are made from quality materials such as aluminium, brass, bronze, copper, stainless steel, triply, ceramic, bone china, glassware, and plastic.

• Warranty (if any) is brand-specific and mentioned on the product page.

1.6 Usage Policy

• Users must not misuse the website by spreading false information, uploading malicious code, or disrupting services.

1.7 Intellectual Property

• All content on Kitchinova.com (logos, images, text, design) is protected and cannot be copied without written permission.

2. Terms and Conditions for Vendors

2.1 Onboarding

• Vendors must provide valid business documents (GST, PAN, bank details) for account approval.

2.2 Listings & Responsibilities

• Vendors are responsible for correct product listings, pricing, stock availability, and timely order fulfillment.

• Repeated delays or customer complaints may lead to deactivation of the vendor account.

2.3 Payouts & Commissions

• A fixed commission is deducted from each sale.

• Payouts are issued on a [weekly/biweekly/monthly] basis.

2.4 Product Quality

• All listed products must meet quality standards and safety norms.

• Products with consistent customer complaints or defects will be removed without notice.

2.5 Compliance

• Vendors must comply with Indian trade, taxation, and e-commerce laws.

3. Limitation of Liability

• Kitchinova is not liable for indirect or incidental damages related to product misuse, delivery issues, or website interruptions.

4. Contact Information

For any assistance, reach us at:
📧 care.kitchinova@gmail.com
🌐 www.kitchinova.com
📞8218771685